I may moan about customers, but let’s face it – they’re always right.

Any misunderstanding by your customer is not an error on their part, it is an error on yours; a failure to properly understand, analyse, and represent your product in a way they understand.

Just one thing I’ve learnt from my placement this year.

The Customer Is Always Right

One last thing to come out of tonight’s iPad announcements – @nickhalstead was watching the iPad video very closely and discovered the TweetMeme retweet button making a cameo!

Thanks Spin Magazine for having us on.

Spin Magazine

I got in a bit early this morning, and having raided my parent’s leftover Christmas decorations, I “assaulted” the office with some tinsel. Check it out.

Having just switched from my third year at University to do a placement (“sandwich” – unfortunately not edible) year at TweetMeme, I’ve been talking to a lot of people about University, what you can get out of it, what you want out of it, and whether this placement is the right thing to do (it turns out I’m doing it now, so I won’t discuss that here).

What I would like to talk about, however, is why I think a degree is important to have in your education.

As I guess some of you may have gathered by now, we have quite a few little robotic bits and pieces laying around the TweetMeme office. From the Nabaztag and Pleo to both the Roombas, I thought we had it all.

Until the other day, that is, when I found a BB (you know those small plastic bullets used in slightly-more-than-toy guns) that one of the Roombas had picked up. I asked where it was from, Daniel (@dtsn) mentioned the remote control tank, and of course we had to get it out and have a go. Here’s what happened: