Chris AlexanderChris Alexander
Understanding Your Customers
Wednesday, March 24th, 2010 by

I may moan about customers, but let’s face it – they’re always right.

Any misunderstanding by your customer is not an error on their part, it is an error on yours; a failure to properly understand, analyse, and represent your product in a way they understand.

Just one thing I’ve learnt from my placement this year.

The Customer Is Always Right

The Customer Is Always Right

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